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Privacy Policy

Legal Disclaimer

The information provided in this Privacy Policy is intended for general informational purposes only and does not constitute legal advice. Cross On Oak LLC cannot determine in advance the specific privacy practices, legal obligations, or data protection requirements that may apply to your business or jurisdiction. You should not rely on this document as a substitute for professional legal guidance. We recommend consulting with a qualified legal professional to ensure that your Privacy Policy complies with applicable laws and accurately reflects your data collection, storage, and usage practices.

Privacy Policy - the basics

Last Updated: 29 November 2025

 

This Privacy Policy explains how Cross On Oak LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website or purchase our products.

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By accessing our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment information (processed securely by third-party payment providers)

  • Order details

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B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Cookies and tracking data

  • Shopping behavior (e.g., items viewed or added to cart)

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C. Shopify/Wix/Squarespace Data (if applicable)

If your site is hosted on one of these platforms, their systems also collect technical and analytics data governed by their own privacy policies.

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2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate about purchases, shipping updates, and customer support

  • Personalize your shopping experience

  • Improve website performance

  • Prevent fraud and maintain security

  • Send marketing emails or promotions (only with your consent)

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3. Sharing Your Information

We do not sell your personal information.
We may share data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)

  • Website hosting platforms

  • Email marketing providers

  • Shipping carriers

These third parties are only authorized to use your information as necessary to perform their services.

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4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Track analytics

  • Facilitate shopping cart functions

Users can control cookie settings through their browser.

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5. Data Storage & Security

We take reasonable precautions to protect your information.
However, no method of transmission over the internet is completely secure.
You acknowledge that providing personal information is at your own risk.

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6. Children’s Privacy

Our website is not intended for individuals under 13.
We do not knowingly collect personal data from children.

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7. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data

  • Requesting corrections

  • Requesting deletion

  • Withdrawing consent for marketing emails

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8. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.

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9. Contact Us

For questions about this Disclaimer or Privacy Policy, contact:

Cross On Oak LLC
Email: support@crossonoak.shop
Marysville, Ohio
www.CrossOnOak.shop

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