top of page

Accessibility Statement

This statement was last updated on 29 November 2025

Cross On Oak LLC (“we,” “us,” “our”) is committed to ensuring that our website is accessible and inclusive for all individuals, including people with disabilities. We believe every customer should have an equal opportunity to access our products, services, and online content.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

Our Commitment to Accessibility

We strive to make our website user-friendly and to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline best practices for making web content more accessible for individuals with:

  • Visual impairments

  • Hearing impairments

  • Mobility or motor limitations

  • Cognitive disabilities

  • Assistive technology reliance

We are continually working to improve the accessibility of our website to ensure a smooth and pleasant experience for everyone.

  • To enhance accessibility, we have implemented (or are in the process of implementing) features such as:

  • Alternative text for images

  • Clear and consistent navigation

  • High-contrast text options

  • Captions or transcripts for applicable media

  • Screen-reader friendly labels

  • Keyboard-only navigation functionality

  • Descriptive link text and headings

  • Our goal is to ensure users can access all site features, purchase products, and navigate pages without barriers.

Declaration of partial compliance with the standard due to third-party content 

We regularly review our website using both manual evaluations and automated accessibility tools.
We are committed to continually improving our digital content and fixing any accessibility issues as they arise. Some sections of our website may include third-party widgets, applications, or integrations (such as payment systems, social media links, or embedded content). While we cannot control these external providers, we encourage them to prioritize accessibility.

Accessibility arrangements in the organization 

If you are unable to access any content or complete a purchase using our website, we are happy to assist you directly via email. We want to ensure you always have a positive shopping experience with Cross On Oak.

Requests, issues, and suggestions

We welcome feedback on the accessibility of our website. If you encounter any difficulty using any part of our site—or have suggestions on how we can improve—please contact us:

Cross On Oak LLC
Email: support@crossonoak.shop
Marysville, Ohio
Website: www.CrossOnOak.shop

When reaching out, please include:

  • The page you were trying to access

  • A brief description of the issue

  • The assistive technology you were using (if applicable)

We will respond as quickly as possible and work to resolve any accessibility barriers.

bottom of page